Work with Service Manager to oversee customer satisfaction, shop productivity, safety, organization and cleanliness as it relates to electronic repairs.

JOB DUTIES/RESPONSIBILITIES:

  • Install electrical components, equipment, or systems
  • Inspect and test electrical systems and equipment to locate and diagnose malfunctions, using visual inspections, testing devices, and software.
  • Adjust, repair, or replace defective parts, wiring and relays in ignition, navigation, lighting, hvac, power generation and safety control systems.
  • Adjust electronic equipment (including software updates) to ensure optimal performance
  • Confer with customers to determine the nature of malfunctions.
  • Estimate costs of repairs based on parts and labor requirements.
  • Cut openings and drill holes for fixtures, outlet boxes, and fuse holders, using electric drills and routers.
  • Follows all safety precautions and procedures at times.
  • Monitors shop supply inventory and orders as needed
  • Ensures that tools are organized, accounted for and maintained. Responsible for maintaining company equipment
  • Meets with service manager daily to review workflow
  • Informs service manager of issues pertaining to deviations from standard on repair cost, quality or timeliness
  • Treat all employees and customers with the courtesy and respect they deserve
  • Communicates with customers on technical issues as needed
  • Helps test customer boats to ensure repairs were performed correctly
  • Follows manufacturer warranty policies and procedures
  • Review all recalls, service bulletins and product updates
  • Attends training seminars as needed
  • Other responsibilities as assigned

REQUIREMENTS:

  • A high school diploma or equivalent
  • 2-3 years experience in the marine industry specific to area of electronics
  • Ability to communicate at a high level, both verbally and in writing
  • Be team-oriented, self-motivated, and process driven with excellent leadership skills
  • Have a valid state driver’s license

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement

Over 200 Years ofCombined Experience

More than a place to dock your boat: We offer an incredible facility complete with full retail store, the most comprehensive service facility on Lake Michigan, and we are just steps away from downtown Manitowoc offering great dining and nightlife with small town charm.

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